How to File Insurance Reimbursements at GT Stamps Health Services:

1. undefined undefined undefined undefinedLet the cashier know if you have either student insurance or other insurance when you check out/pay charges undefined undefined undefined undefined

undefined undefined undefined undefined2. undefined undefined undefined undefinedIf you have other insurance and you are not sure if your insurance card is on file, ask the cashier to go ahead and make front & back copy of insurance card undefined undefined undefined undefined

undefined undefined undefined undefined3. undefined undefined undefined undefinedIf the claim is for a prescription - leave the RX print out from pharmacy attached (the claim will not be processed without the RX information)

4. OR you may leave the paperwork with the insurance office (if door closed-slide form under door) if you know your insurance information is on file with the insurance office

• The claims process take about 30 to 45 days and the check will be mailed to the insured of the policy.

• undefined undefined undefined undefined undefined undefined undefined undefinedTo check claim status: call the customer service phone number on your insurance card.

1. Get a copy of your REFERRAL LETTER for necessary care not available at Student Health Centers (if applicable- See Referral Requirements).

2. Ask provider if a claim will be filed on your behalf.

3. If the provider will not file a claim on your behalf and you must pay at time of service

4. Ask provider for an itemized statement

5. Mail all information to the address on the back of your insurance card.

6. Retain one copy of claims information submitted, for your records. PAYMENT WILL BE MADE TO THE PROVIDERS OF SERVICE (Student Health Centers, Hospitals, Physicians, and others), UNLESS A PAID RECEIPT ACCOMPANIES THE BILL AT THE TIME THE CLAIM IS SUBMITTED. You can also fill out your claim form online and submit it via the internet or print it and mail it to us at the above address. Visit the P&P Ins website: http://www.studentinsurance.com

Disclaimer

This is only a brief description of the coverage available. The Policy on file at the University may contain reductions, limitations, exclusions and termination provisions. Full details of the coverage are contained in the Policy. If there is any conflict between the contents of this website and the Policy, the Policy shall govern. This Plan also covers Mandated Benefits as required by this state.

Referral Policy :

A Georgia Tech Health Services referral is not required under these following conditions:

• Medical Emergency. The student/spouse must return to the GTHS for follow up care
• When the GTHS is closed
• When service is rendered at another facility during break or vacation
• Medical care received when student is more than 30 miles from campus
• Medical care obtained when student is no longer able to use the GTHS due to change in student status
• Maternity
• Psychotherapy

The deductible and copays will apply in all these situations.

If treatment is sought with out meeting the above criteria and there is no GTHS referral, the claim will be denied per plan provisions.

For a referral, the student must be seen by a physician at the GTHS first as the GT doctors can not write a backdated referral for previous care and will not do “over the phone referral”.